City of Hobart (Case Study)Challenge
The parking system the Council was using had been in place for over 18 years. Officers were using old, outdated handheld devices that required them to spend a lot of time entering information while standing on the footpaths. The parking meters all needed to be replaced, and the time was right to consider a fully integrated parking solution.
Solution
ADR’s TicketOr2 parking enforcement solution was part of a winning tender that would supply the Council with all the components of a fully integrated parking system. TicketOr2 represented a move into the modern age, with greatly increased intelligence and ease of use.
Results
Upgrading to the latest technology has meant improvements not only in the working lives of the parking officers, but in the quality and accuracy of the data generated by the ADR’s parking solution. It’s adaptable and fits in with the other components of the overall solution.which can be used for prepopulating Licence Label details.
ADR introduced a web-hosted management system for WCC. The needs to provide and adapt information were key elements in this development. By utilising web-hosted solutions, ADR have been able to quickly introduce new options to meet the stakeholder’s business needs, such as:
With the adoption of modern handheld technology with 3D barcoding, we capture the PDF417 registration barcode that holds Registration, Vin, and Expiry Date which can be used for prepopulating Licence Label details.
Implemented TicketOr2 integrated with the Parkeon kiosk for Pay By Plate. In field enforcement with full permit management solution.
With the need to have a rapidly deployed system with known functionality, Secure Park implemented TicketOr2 to enable:
A long-standing (20 years) partner of the ADR TicketOr2 solutions. Highlights of partnership include:
With TicketOr2 customers have access to a rich back office management solution that allows them to manage their parking enforcement team efficiently, monitor system performance and do detailed data analysis. It also integrates with numerous customer and financial information systems making data sharing simpler.
TicketOr2 offer a smartphone-based in field solution, which makes writing infringement notices quick, easy and more accurate. It also integrates with third party systems such as in-ground sensors and pay and display options.
ADR also offers an integrated payment app called PayMyPark that provides citizens with a simple and convenient way to pay for their public parking.
Phone: +64 4916 6200
Physical Address:
137 Thorndon Quay, Thorndon, Wellington 6011
PO Box Address:
PO Box 3749, Wellington, Wellington 6140